Bill Payment Options

Payment By Mail

If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five-seven business days before the due date specified on your bill. 

Automatic Bank Draft 

The worry-free way to pay your water bill. With this service, the amount of your monthly bill is automatically deducted from your bank account on the 10th of each month and credited to your utility account. You will still receive a bill, so you know the amount to be drafted. There is no set-up fee or charge associated with this method of payment. To set up Automated Bank Draft, simply download and fill out the ACH Bank Draft Form.  You may email it to info@collinsvillewater.net, drop it off or mail it to our office. 

Auto Pay Credit/Debit Card 

Another worry-free way to pay your water bill. With this service, the amount of your monthly bill is automatically deducted from your credit/debit card on the 10th of each month and credited to your utility account. You will still receive a bill, so you know the amount to be drafted. There is a $1.95 or 3% fee associated with this method of payment. Please login to our Customer Web Portal to setup this method.

Payment Drop-off Location

You may pay your bill in person at our office address. We accept cash, check, money orders, VISA, Master Card and Discover. To avoid longer wait times, please note that Mondays and the first day after a holiday are normally very busy. 

Payment Through Financial Institution Online Bill Pay

Many financial institutions offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). These services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments are then mailed to us and may take up to seven business days to post to your account. Please consult with your bank for more information.